Wednesday, January 21, 2015

It feels like home




I have settled down here quote well. I have been working on My Story Hotel Ouro now over couple of weeks and I have learned many things at the reception. I still do mistakes - for example today I almost gave the guests un-checked room (cleaned, but not checked), but I guess it is normal at the beginning since I am a trainee. First standing still for 8 hours was a huge pain in the back but now I am already used to it. Back in Finland when I was working for Hilton (just a small comparing: Hilton Helsinki Kalastajatorppa, over 200 rooms. My Story Hotel Ouro, 51 rooms) I used to walk all day and I was moving constantly. Standing still is surprisingly hard.

Mostly I have been doing reservations and guest profiles. I am starting to be good at check-ins but I still need more practice to be more self-confident with the guests and remembering all the things that we are supposed to say at the check-in.

We also have had couple of Finnish guests. It's always funny when they notice that there is another Finn greeting in Finnish and I'll tell you something - It's even more funnier to my co-workers to listen Finnish. Another day a waiter from the restaurant was listening the conversation I had with the Finnish guests. After that he came to me and ask what language was that. Oh, Finnish...

On the weekends I have been just chilling and laying in X-position in Barreiro with P. The next weekend is supposed to be sunny, so maybe then I'll go to Lisbon and explore just a bit more.

Now it's time to go to sleep and let's see what tomorrow will teach me. Boa noite, todos.

Wednesday, January 7, 2015

The first day

Today was the day I visited the hotel for the first time. Originally I was supposed to start in My Story Hotel Rossio, but since the opening delayed I started in other hotel, My Story Hotel Ouro, owned by the same chain. The plan is to be there for a month and I will be part of the opening of Rossio-hotel. How exciting is that? The hotel staff seemed really nice and welcoming, which made my day a lot easier.

My future every-day route to work is a bit different that I am used to in Finland. Since I am staying at Barreiro, I have to take a ferry every morning to Lisbon over Tejo-river. Fortunately the hotel is really near to Terreiro do Paco, the place where my ferry arrives, so it doesn't take so much time after all.

Anyway, today I was introduced to the hotel and the the policies that they have. Also I had a possibility to see the hotel in Rossio that they were still building. It was a really interesting experience. It would have been cool to add some pictures here but I really didn't feel like taking my phone and starting to take pictures middle of the introduction. I also got lot of information about old buildings and how challenging it is to renovate them. The other problem is that the rooms are not same sized.

Aaand yeah, everything is going fine. I got my Portuguese phone with a contract and tomorrow I will get my traveling card. On Friday me and P are moving to our own apartment. It's in the same building as this current one but on the lower floor. It has been really nice to see Portuguese friends again and hang out with them (greetings if you read this lol). I haven't got a mental breakdown yet, which is always a positive thing. 



Making of rasta.